I am only barely computer-literate. Some of you are very literate if not experts when it comes to computers, so I have a question for you.
My home-page for going on the web has always been www1.sympatico.ca/
Just recently, for some reason my home page has changed and I have to go through several windows and pop-ups just to get to my mail box.
I can’t seem to get it changed back to sympatico.
Does any one know what the problem might be?
Well, I’m not familiar with the web site. But it seems that it does not at this time possess a subdomain called “1.”
Try this: http://www1.sympatico.ca/ and let me know if it doesn’t work.
For Internet Explorer:
Load the webpage http://www1.sympatico.ca/.
Then go Tools > Internet Options. In the General Tab, under the Home Page section, click on the “Use Current” button. That should net the current webpage (viz. http://www1.sympatico.ca/) to be your default Home Page.
For Mozilla:
Load the webpage.
Then go Edit > Preferences. Under Navigator, Home Page section, click on the “Use Current Page” button.
Alternatively, you can just type in the URL in the Home Page field and then click OK, but that’s prone to errors if you mistype it.
I hope you don’t have a browser hijack on your computer…
Yes, it sounds like you have spyware installed.
Running those programs should fix it. If not, reply here and i will step you through removing the problematic programs.
Yes, I was afraid it might be that… it’s the part where he says "I have to go through several windows and pop-ups just to get to my mail box. " that sounds suspicious.
I don’t think Bert’s up to tweaking his Registry himself. I wonder if we can persuade him to run that little Hijackthis utility and post his log file so we can point out what might be causing his problem and then have him go back into Hijackthis to have it autofix it.
Yes, my home page too was hijacked by some spyware.
I was able to fix it free by going to a Adaware website and downloading a scanning setup that recognizes problems during your startup and running processes. Be sure to use the forum they so gratiously supply because you will have to post your findings for them to evaluate. This group is from Sweden very knowledgable in this area. The best part…
Its all free! It does work so don’t pass this up!!
site is here
You must be new here since this is your 2nd post on the forum. Welcome to Textkit. I see you’re from Ohio… I wonder if you’re Jeff’s neighbor! I hope you enjoy your visit here and come back again…
Thank you for the welcome! Yes, i guess the post number kinda gives me away
I hope the info Lavasoft supply helps. They are a good group there.
They walked this puter literate flunky right through it.
Thanks again for the welcome!
I’ve never used Spybot Search and Destroy, but I have used Ad-aware before. It doesn’t hurt to have it installed. Run it occassionally and remember to check for updates.
Thanks Mariek for your helpfulness.
I have not tried Ad-Aware yet. I thought I’d wait and see if the HijackThis file reveals any thing.
When I ran CWShredder it said that my system is clean.(I was almost hoping it
wouldn’t be so that there would be something to fix in order to get rid of this
thing)
When you asked me to enumerate the programs listed in the Add/Remove Programs
window, did you mean to for me to type them out and send you a copy?
Here is the HijackThis file;
Logfile of HijackThis v1.97.7
Scan saved at 9:40:21 PM, on 2/5/04
Platform: Windows 98 SE (Win9x 4.10.2222A)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)
Yep, you’ve got quite a lot of undesirable stuff there…
But we can try to clean it up. Normally I would just manually wade through the registry, then delete any residual files on the hard drive.
I think the easiest thing for you to do is to download and install Ad-Aware and let it do most or all of the cleanup for you.
Some of this bad stuff is evident, while others are not so obvious and harder to get to. I’m sure you have some suspicious stuff in your Add/Remove Programs, such as: Date Manager, Precision Time, Hotbar, WeatherCast, HelpExpress. You can “uninstall” these. Anything that shows up as “Gator” or “GAIN” is bad.
Here’s what I suggest:
Uninstall anything suspicious from Add/Remove programs. (Some of them might be “tricky” to unistall, requiring you to download something to uninstall them, or a “tricky” question to ask you whether you want to uninstall but encourages you to click on the button that does not uninstall, etc)
Reboot your computer.
Download Ad-Aware (www.lavasoft.de if I recall correctly), install it, get the latest update, then do a scan.
Reboot your computer.
Run hijackthis.exe, save another log file, and we’ll see whether it looks any better.
Or if you want, skip steps 1 & 2 entirely. Ad-Aware should handle those automatically. (Can you tell I have control issues?)
I will post in another message a copy of your hijack log and highlight all the stuff I see as being bad bad bad bad bad, just to give you an idea of what’s going on with your computer…
Here’s a copy of your log file. Bad stuff highlighted inred
Logfile of HijackThis v1.97.7
Scan saved at 9:40:21 PM, on 2/5/04
Platform: Windows 98 SE (Win9x 4.10.2222A)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)
Oh, one more thing. After you run HijackThis and it shows you a report. You will notice some check boxes to the left of each item. If you want to have HiJackThis automatically fix something, just check the box next to (left of) the line you want to fix.
If you go this route, you DO NOT want to check ALL the boxes. Just check the boxes next to the stuff you want to fix.
This is a little embarassing. I can’t seem to download the free version.
I tried twice but both times I end up having to buy it in order for it to work.
It’s bed time now, I’ll try again tomorrw.
Good night.